"Johnny has been gung-ho to learn and is becoming certified on Sharp copiers at Simple Office Solutions (SOS). About a year ago Johnny started coming into the store every couple of months looking for employment. He was always personable and networked effectively so that when we were ready to hire, Johnny came to mind," says Teisha Titus, office manager at SOS.
SOS has twelve employees, three of which were hired in the last few months. "We are not slowing down in this economy," said president, Tom Pierucci. SOS is a dealer for HP, Sharp, and Dell. They service and sell copiers, printers, computers, and fax machines, with their primary business being contracts for copier service. Along with a large number of local customers, they have national and statewide accounts, such as Homeland Security, Caltrans, San Quentin Prison, and DMV.
"Feedback from customers about Johnny has been great," Tom says. "We are a call center for problems, and it is important to keep things light and as positive as possible."
"Johnny definitely uses his own initiative and will do whatever is needed," adds Teisha.
Along with Jarrad Barone and Eddie Samuels, Johnny is one of three Empire graduates currently employed at Simple Office Solutions. Since being hired, Johnny has been removing viruses and installing drivers, performing QuickBooks file transfers, and supporting Outlook. He is hoping to train with Jarrad, who is the Mac technician, in the near future as well as becoming Sharp certified.
Johnny learned about Empire College through a family member who recommended he check it out. He attended Santa Rosa Junior College previously but preferred Empire College's hands-on instruction, a method best suited to his learning style. "I learn more that way," he says. Prior to graduating from Empire, he achieved his A+ certification.